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Copyright Highway Commercial & Trailer Spares. All rights reserved.

Our Privacy Policy

Don’t do it the hard way,

Do it the Highway.

Highway Commercials & Trailer Spares Ltd  .  Pools Lane  .  Highwood  .  Chelmsford  .  Essex  .   CM13QL

HGV Spares Trailer Spares PSV Spares LGV Spares Consumables

(01245) 248226/248536


highwaycommercials@btinternet.com

Privacy Policy


The policy: This privacy policy notice is for this website; www.highwaycommercials.co.uk and served by Highway Commercial and Trailer Spares Ltd, Pools Lane, Highwood, Chelmsford, Essex, CM13QL and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

"I", "our", "us", or "we" refer to the business, Highway Commercial and Trailer Spares Ltd.

"you", "the user" refer to the person(s) using this website.

GDPR means General Data Protection Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner's Office.

Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register, our registration number is: ZA098559.


Lawful basis: Legitimate interests
The reason we use this basis: Your information you give us (either by phone,email or text) is used sole in the running of our business your vehicle information is used to identify correct parts, your contact information is used to contact you about your parts, your address is used purely for delivery reasons and your Credit/visa card information is used for payment reasons.
We process your information in the following ways:  When we receive information by phone it is recorded in a day/order book used for us to process orders, when we receive orders by email/text they will generally end up in the day/ order book. All information in the day book is treated differently.

 Any vehicle information unless specified is stored in the books until they are destroyed when the book is depleted.

Any Names or Addresses  unless specified is stored in the books until they are destroyed when the book is depleted.

Any Payment information is manually destroyed when transaction has taken place. No information is stored if payment is straight away.

Any digital data is stored in password protected equipment (in the case of Account information).
Data retention period: All invoices are held for up to seven years and is a legal requirement.
Sharing your information: We do not share your information with third parties.


If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;

the right of access;

the right to rectification;

the right to erasure;

the right to restrict processing;

the right to data portability;

the right to object; and

the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website should not contain adverts but any affiliate links may.  We do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.


Overview of the GDPR - General Data Protection Regulation

Data Protection Act 1998

Privacy and Electronic Communications Regulations 2003

The Guide to the PECR 2003

Twitter Privacy Policy

Facebook Privacy Policy

Google Privacy Policy

Linkedin Privacy Policy


Privacy Notice Policy Base: v.4.0 May 2018